Our Services

All of our products and services are designed to provide high-value tools and solutions at or below the $10,000 micropurchase threshold.
Our most popular products
Automated Work
Our most basic automation products reduce or eliminate digital work that is repetitive, tedious, and time-consuming but doesn't necessarily require complex decision-making or creative thinking

 Examples of work we've done in this area:
  • Robotic Process Automation (RPA) for information retrieval and reporting of data from multiple sources
  • RPA for data entry
  • Dashboards and reports to present summaries of multi-source data
  • Databases and workbooks linked to multiple sources with automated update processes

NOTE: In our experience eliminating positions as a result of automation is a "lose-lose" proposition. Talk to us about our ideas on making automation  a "win-win"
 Decision Support
Our most popular product is our next-highest level of automation: Our "What If?" models. We use Microsoft Office tools to allow leaders to run "What If" scenarios around their pressing needs

 Types of models that we've delivered:
  • "What if we reduce headcount in this group? Will we still be able to keep up?"
  • "What it we work overtime? How much will we catch up on our past due workload? "
  • "What if we take on more work? What will that do to our other obligations?"  
  • "What if order volume changes? How will that effect our metrics?"

Decision makers love these tools....because they help them make decisions.  "What if you contact us about what we can model for your organization?" You'll be glad you did!
Decision Making
Our strongest competency lies in our ability to develop and integrate algorithms that replicate complex business decisions.  We capture decision-making  processes that SMEs don't realize they have

 We mimic human decisions like:
  • Evaluation considerations of human buyers 
  • Eligibility determination for benefits
  • Engineering specifications
  • Product Price determination
  • Metric Performance interpretation
  • Root cause attribution
  • Calculating resource requirements


SMEs invariably tell us there are "too many exceptions" and it's "too complex" to mimic their decision making process, and we respect that, but we guarantee that we can. 

How we Deliver:
Five "BIG" Micro-offerings 

Have you ever heard the saying about how to eat an elephant?  You might think your problems are too large to be handled with one, or even a sequence of small, discrete efforts, but... just as the saying goes.....the only way to eat an elephant is one bite at a time.
All of our services and products are delivered under the 5 structures below.  The list uses the term "Acceptance Criteria" which is a term used in Agile Scrum that helps define the "Definition of Done."

We collaborate with you to clearly define acceptance criteria so you can be confident up front that the value you will receive will be greater than what you pay for our services.  In the end, If you don't agree, then we're not done.

Learn about our Guarantee at the "Definition of Done" link below
Our Definition of Done

Discovery Sprint Outline
(1 Week)

Day 1: Brief interview with sponsor(s)
Day 1: Stakeholder interviews
Day 1: Team Kickoff
Day 2-4: Collaborative discovery
Day 4-5: Stakeholder follow-up
Day 4: Stakeholder group validation
Day 4: Final Draft Presentation
Day 4: Presentation Coaching
Day 5: Group presentation to sponsor

Discovery Sprint

Perfect for idea generation and team collaboration geared around generalized process problems.  We work with 3-7 of your team members in half-day sessions.  and use interactive "games" to equip your team with the applicable philosophy and techniques to address the challenge at hand.  We then agree on goals and objectives for the week and get to work on discovery, problem solving, and solutioning.  At the end of the week, the team presents the discoveries, quick wins, and  open items to leadership.

Acceptance
 Criteria

-Successful Closeout Presentation
-Closeout Document completed
-Quick Wins implemented
-Prioritized list of open items

Targeted Sprint Outline
(2 Weeks)

Day 1: Brief interview with sponsor(s)
Day 1-2: Stakeholder interviews
Day 3-7: Gap Workshops with team
Day 3-7: Data Analysis
Day 6: Revised draft
Day 7: Stakeholder group validation
Day 8: Final Draft
Day 9: Presentation Coaching
Day 10: Group presentation to sponsor

Targeted Sprint

Perfect for team collaboration geared around a predefined deliverable or specific process problem.  We work with 3-7 of your team members in half-day sessions and use interactive "games" to equip your team with the applicable philosophy and techniques to address the challenge at hand.  We establish and agree on our goal, scope, and metrics for success and  get to work on analysis of the process, and development of the solution or predetermined deliverable.  At the end of the 2 weeks, the team presents the  deliverable, quick wins, and key learning/discoveries to leadership

Acceptance
 Criteria

-Predetermined Deliverable provided
-Successful Closeout Presentation
-Closeout Document completed
-Quick Wins implemented

-Learning and Discovery summary

Analytical Sprint Outline
(2 Weeks)

Day 1: Brief interview with sponsor(s)
Day 1: Stakeholder Kickoff
Day 1-9: Stakeholder interviews
Day 1-9: Analysis activities
Day 4-5: Stakeholder follow-up
Day 5: Sponsor Check-in
Day 9: Stakeholder group validation
Day 10: Group presentation to sponsor

Analytical Sprint

Perfect for data-driven decision making around general or specific process problems where sufficient data is available.  We work flexibly with your SMEs to gather and analyze data.  At the end of the two weeks, we present the discoveries, quick wins, and proposed next steps to Leadership
-Successful Closeout Presentation
-Closeout Document completed
-Quick Wins implemented
-Proposed Next Steps Document
-Data Collection Plan (If Needed)

Developmental Sprint Outline (1-2 Weeks)

Day 1: Brief interview with sponsor(s)
Day 1: Stakeholder Kickoff and alignment
Day 1 or 2: Signoff on MVP acceptance criteria
Every Day: Stakeholder engagement
Every Day: Development activities
Day 4 or 10: User Acceptance Testing
Day 5 or 10: Demonstration to sponsor

Development Sprint

Perfect for delivery of minimum viable product (MVP) for a predefined solution or tool.  We use your equipment, data, and software to develop the automation, algorithm, report, dashboard, database, or other functionality that has been identified.  The important word in MVP is viable.  It is a core component of agile to develop MVP that you can put to use in the real world, take it for a spin, and then determine what, if anything, is next.*

Acceptance
Criteria

-Usable solution that meets MVP criteria
-Closeout Document completed
-Quick Wins implemented
-Prioritized list of open items

*Agile Development is an area where our microcontracting approach offers an incredible advantage to the Government. Rather than agreeing to commit hundreds of thousands of dollars for months of effort, we deliver useful solutions every 1-2 weeks that either:
A) Deliver all the functionality that you need so the project is complete
B) Deliver the functionality that we specified at the beginning, and you now want to specify additional functionality for a new MVP
C) Deliver something you're not happy with, so we work until we achieve option A or B or you don't pay anything  (See Guarantee) 

Educational Sprint (Variable Duration)


  Education sprints can range from less than a day of one-on-one coaching to multi-day group workshops

Educational Sprint

Perfect for team-building, energy, and collaboration geared around learning.  Subject matter offered includes personality testing and training for teams, leadership principles, Lean Manufacturing principles, Introduction to Agile, Inventory Planning and optimization, MS Excel, Introduction to Salesforce Administration, and more.

Acceptance
Criteria

-Customized training relevant to organizational need
-Training material handouts provided

Our Guarantee

Our Guarantee is based on our unique "Definition of Done":
  We do not consider a project complete and will not accept payment for our services until we've met the acceptance criteria AND you agree that the services we provided are worth more to you than what you paid for them.  Period.